cancellation policy

WE REQUIRE 36 HOURS ADVANCE NOTICE FOR RESCHEDULING OR CANCELLATIONS

 

When appointments are made they automatically block off a time slot preventing anyone else from scheduling during that time. Please do not schedule an appointment unless you intend to show up!

Deposits for appointments are non-refundable.

NO EXCEPTIONS!

 

Please note: Deposits are applied towards the service charge of a new piercing only.

Deposits do not apply towards jewelry.

Appointments with non-refundable deposits help us ensure that you will never have to wait in a line and that your piercing experience will be at the time you have chosen!

 

RESCHEDULING

As long as the required 36 hours advance notice is given, we will allow you to reschedule your appointment without any extra charge. Your deposit will carry over to your newly scheduled appointment time.  

 

CANCELLATIONS

If you need to cancel, we ask that you cancel 36+ hours before your appointment.

This will potentially give enough time for other clients to fill that spot.

Deposits are non-refundable but as long as the required 36 hours advance notice is given, you will have 30 days to reschedule without having to make another deposit. After 30 days, if you have not contacted us, you will have to schedule a new appointment and pay an additional deposit. In this circumstance your initial deposit will NOT go towards your piercing.

Rescheduled appointments DO NOT have to be within the 30 days, they just have to be scheduled within that time.

 

We understand that emergencies happen.

We understand that things can happen beyond your control, or ours, so under very limited special circumstances exceptions will be allowed.  

This will be determined by Body Piercing By Qui Qui on a case-by-case basis.

 

If you do not call or show up on the day of your appointment you will lose your deposit.

NO EXCEPTIONS!

 

​If you cancel or have to reschedule your appointment less than 36 hours beforehand, except in the case of emergencies, your deposit will NOT go towards another appointment and will help to cover the cost of business lost due to you not showing up and us having turned people away.

NO EXCEPTIONS!

 

So if you can't make your appointment, let us know!

 

 If Body Piercing By Qui Qui ever has to cancel an appointment for any reason (ex: Qui Qui is out sick) then we will offer you a full refund of your deposit or give you the opportunity to reschedule with no additional deposit.

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